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Elderline Services

National Helpline for Senior Citizens: 14567 (Toll-Free Number)

Elderline, a toll-free helpline (14567), was launched on October 1, 2021, by the then Vice President of India on the International Day for Older Persons. It operates daily from 8 AM to 8 PM across all States and Union Territories. Its vision is to compassionately connect with and support senior citizens. The mission is to improve their lives by addressing grievances, providing information, and ensuring on-ground assistance through collaboration with government bodies, NGOs, private sector, and volunteers.

Services Offered

Information Guidance Field Intervention Emotional Support (for having just a chat)
  • Health Related
  • Shelter / Old Age Homes
  • Day Care Centres
  • Caregiver
  • Elder Friendly Products Etc.
  • Legal
  • Dispute Resolution
  • Pension Related
  • Government Schemes
  • Maintenance issues
  • Care and support for Abused
  • Rescue and Reunion of Homeless elderly
  • Anxiety resolution
  • Relationship management & Family disputes
  • Loneliness

For more information, visit: https://scw.dosje.gov.in/elderline